Pursuant to the provisions of Act 34/2002, of 11 July, on Information Society and Electronic Commerce Services, and Royal Decree 13/2012, we hereby wish to inform you that we use cookies at SERVIS COMPLET SL to provide a better service and an optimal browsing experience.

What are cookies?
Cookies are small text files that are stored locally in the cache memory of your Internet browser. This website uses cookies and/or similar technologies that store and retrieve information while you are browsing. These technologies allow the website to recognise your browser and, therefore, to save your user preferences.

Types and functions of cookies:
Own cookies: these are sent to the user’s workstation or device from a computer or domain managed by the publisher and from which the service requested by the user is provided.
Third party cookies: these are sent to the user’s workstation or device from a computer or domain not managed by the publisher but rather by another organisation that processes the data obtained through the cookies.
Persistent cookies: these make it possible to access data of the user’s workstation for a period defined by the cookie controller.
Session cookies: these are designed to collect and store data while the user accesses a web page, and they store and retain the user’s information for a single session.
Technical cookies: these allow the user to browse a website and use different options or services.
Customisation cookies: these make it possible to retain information to enable the user to access the service with specific characteristics that may distinguish their experience from those of other users, benefitting from browsing features customised by the website.
Analytical cookies: these make it possible to monitor and analyse the behaviour of users of the websites to which they are linked with the subsequent aim of incorporating improvements based on the aggregated data.
Advertising cookies: these make it possible to administer the publisher’s advertising spots according to specific criteria, such as edited content or frequency of access.

Categories of cookies used on this website:
This website – owned by SERVIS COMPLET, S.L (Servis) – uses cookies that store and retrieve information while you are browsing the website. Generally speaking, these technologies may serve a broad range of purposes, such as being able to recognise you as a user, obtaining information about your browsing habits and customising the way in which content is displayed.

On our website, you are accepting Google Analytics cookies.

The following tables shows the details of these cookies:
Cookie name Purpose Period Description
_ga Statistics and analytics 2 years Used to distinguish users
_gid Statistics and analytics 24 hours Used to distinguish users
_gat Statistics and analytics 1 minute Used to limit the percentage of requests

Processed by Google Analytics, they make it possible to quantify the number of users, enabling us to measure and statistically analyse the way in which users make use of our website. To this end, their browsing habits on our website are analysed. Under no circumstances will your identity be revealed; rather, the data are processed for statistical purposes to understand traffic and user behaviour in general.

Please note that once third-party cookies have been accepted, you will need to delete them using your browser’s settings. You can find information on how to delete cookies from different browsers at the following links:

• Chrome
• Firefox
• Safari
• Explorer
• Microsoft Edge

International data transfer:
Accepting some of these cookies may involve the international transfer of user data to third countries, which is necessary for operation of the services of certain providers on this website. The legal basis for this transfer is the user’s consent, as expressed when giving consent and agreeing to the use of cookies in each specific case. International data transfers will be made to countries with a suitable level of protection, as declared by the European Commission and based on the provision of appropriate safeguards, such as the EU-US bilateral agreement called the Data Privacy Framework. Circumstances where there may be international data transfers are through third-party cookies (Cloudfare, Facebook, Google, Google Ads, Google Analytics, Twilio, TikTok, Youtube and Vimeo). You can find information about data transfers to third countries that may be carried out by the third parties identified in this cookie policy in their respective policies on the processing of collected data.
Creation of browsing profiles:
Servis Complet SL creates browsing profiles when you accept and consent to the operation of our analytical and advertising cookies while browsing our website. The consequence of this processing is that your data will be collected and analysed to create browsing profiles to monitor your activity and offer you customised advertising. You can find information about the processing of data collected for this purpose in the respective policies on the processing of collected data of each of the controllers of third-party cookies identified.
Retention of the data obtained:
Data collected with session cookies will only be retained for as long as the user browses this website. Data collected through persistent cookies will be retained for a period greater than the browsing session on this website. You can find information about the retention of data obtained by the third parties indicated in the following section in their respective policies on the processing of collected data.

IDENTIFICATION OF THE COOKIE CONTROLLER AND THE DATA CONTROLLER. The controller of our own cookies and the data obtained shall be SERVIS COMPLET SL. The contact email address is: info@servisgroup.es.